Piano Tuning and Service

Don’t let the effects of seasonal humidity changes and wear stop you from enjoying your piano!

Rebuilding and Restoration

Give your piano new life with performance-driven rebuilding or museum-quality restorative conservation

Piano Moving and Storage

We have the experience and equipment so that you can rest assured that your piano move will be safe and easy.

Piano Sales and Rentals

We believe every pianist deserves to practice on an inspiring instrument.

We’re passionate about helping you enjoy the best that your piano has to offer.

Excellent experience, professional, on time, thorough and informative! Love the ease of scheduling on the website!

Cristin Craft

Ben did a very thorough job tuning, regulating and voicing my newly acquired piano. It sounds wonderful! He was prompt and professional and patiently answered all of my many questions. I would highly recommend him. Thank you Ben

Fran Gustavesen

My husband had my piano tuned as a Christmas gift and I couldn’t be happier! My upright Yamaha piano sounds amazing. Ben was very professional and is talented at what he does. We highly recommend and will call them for all future tuning!

Jessie DePonte

Ben was prompt and very knowledgeable. He expertly serviced my piano, staying longer than he quoted to get it just right! Highly recommend!

Sarah Kasica

Ben Rocke, RPT, MPT did a very thorough evaluation of a 1904 Steinway I was interested in purchasing in Connecticut while I live three thousand miles away. This was not my first time buying a piano from a seller across the country, but it was the first time I felt I knew what I was getting into. […]

Bonnie Sand

We have had Ben tune our pianos now for a few years, and he does an excellent job. Service is prompt, professional, and pitch-perfect, along with making necessary repairs to keep the piano playing. We highly recommend his services.

Nathan Hoffman

A true artisan of his craft! He has our 116-year old piano wonderfully in tune, and I’m now educated on what else could be improved. He was very sincere and pointed out what could be improved as the level of playing in our household matures to benefit from it.

Greg Grzywacz

I can’t praise Ben highly enough. He’s an absolute master, and an incredibly nice person as well. I’m fussy about tuning and use Ben on a quarterly basis. I’d never use anyone else.

Jamie Haynes

What happens at your first tuning:

1. Comprehensive inspection

We answer your questions and customize a plan to help your piano meet your needs.

2. Breathtakingly fine tuning

Our thorough tuning process assures that your piano will sound as good as it can.

3. Be inspired by your piano

Enjoy a beautiful and responsive piano that makes it hard to stop playing!

Don’t suffer with an uncooperative piano!

Meet Our Team

Little Valley Piano Service, LLC is Vermont’s only full-service piano workshop.  We are a growing business committed to delivering the finest craftsmanship.

Ben Rocke, RPT, MPT

Owner and head technician

In 2011, Ben Rocke, RPT, MPT commenced his technical education at the Randy Potter School of Piano Technology (diploma with highest honors, 2012).  In addition, Ben has received technical training in action design and rebuilding at the Mason & Hamlin factory and in regulating grand pianos at the Steinway factory.  Ben has received scholarships from the Master Piano Technicians of America and the Connecticut chapter of the Piano Technician’s Guild and maintains membership in both organizations. In 2015, Ben completed his certification with the Piano Technician’s Guild as a Registered Piano Technician (RPT), a status held by only 14 other technicians in the state of Vermont.  Ben has taught at most regional PTG chapters as well as multiple national PTG and MPT conventions.

Ryan Dubois

Field technician

Ryan Dubois comes from a background in music education and recording engineering.  He began an apprenticeship at Little Valley Piano Service, LLC in 2021 and joined the field technician team in 2022.  Ryan brings a passion for the detailed work of building and refining a beautiful tuning.

Jules Auger

Piano technician apprentice

Jules Auger started the apprentice program at Little Valley Piano Service, LLC  in 2023, working primarily in the workshop and gallery. Their strong mechanical aptitude and eye for detail benefit many of the projects that come through our doors.

Christopher Hopkins

Piano moving team

Christopher Hopkins joined the piano moving team at Little Valley Piano Service, LLC in 2018. Chris has helped execute hundreds of moves, and his experience includes some of our most technical moves as well as some of our highest value pianos.

Ashley Vinson

Administrative assistant

Ashley Vinson has been working in the piano industry since 2020. Before discovering the best career ever, she enjoyed over 15 years of creating exceptional customer experiences in both management and training roles. Ashley holds a bachelor’s degree in psychology from Hawaii Pacific University (2010) and an MBA from Maryville University (2021). She is passionate about making life easier for our clients and technicians.

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